Last Updated: February 16, 2023
Paychant Limited, and its affiliates, ("Paychant," “we” or “our”), know that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from the home page of our website at www.paychant.com (the "website"). We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy frequently, and we encourage you to visit this page often. When required by law, we will notify you of any changes to this Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use and share your personal information as set forth below.
When you visit our website or use any of our Service, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also collect the information that you provide to us (Personal Data), and we also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service. Personal data is any information that identifies or makes an individual identifiable. Information you provide to us. Collection of this personal data is either required by law, or necessary to provide the requested service.
WE MAY ALSO COLLECT THE BELOW INFORMATION FROM YOU.
When you are using our Services, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes. We may also collect personal information related to your contact with our customer support team or store results when you respond to a survey.
Before permitting you to use our Services, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain personal information about you from third parties such as identity verification, fraud prevention and similar services.
The website is not intended for minors and we do not collect personal data relating to children under 13 years of age.
We do not seek or knowingly collect any personal information about children under 13 years of age. If we recognize that we have collected Personal Data from a child, we will delete such information from our databaseas as quick as possible. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal data, please contact us to request that the information be deleted.
When you access our website, we, or third parties we hire to track how our website is used, may place small data files called cookies or pixel tags on your computer or other device. For instance, we send a "session cookie" to your computer any time you log in to your Paychant account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. We use these technologies to recognize you as a Paychant User, customize content and advertising, measure promotional effectiveness, and collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety. The use of these cookies are optional.
Paychant uses cookies to deliver content and advertisements specific to your interests on our sites and elsewhere on the Internet. Paychant uses some third parties to show you Paychant-related advertisements that are tailored to you based upon your interests or online behaviors.
Our Sites and our third-party technology providers use third-party analytics services (such as Google Analytics) to evaluate your use of the Sites, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Sites and Internet usage. These third parties use cookies and other technologies to help analyze and provide us the data.
We collect personal information from or about you when you communicate with us by using the “Contact Us” form on our website, request technical or customer support or otherwise communicate. The categories of personal data collected may include your name and email address, as well as any other relevant information contained in the body of your communication. Also we will keep a record of your correspondence for a date three months from the mail date.
This personal data is collected and processed by us for contract performance, or in order to undertake necessary pre-contractual activities.
We collect some information as a result of your subscription to our newsletter based on your consent, which you can withdraw at any time by clicking the “unsubscribe” link at the bottom of the email.
We do not rent or sell your Personal Data to anyone. Our primary purpose of collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal data to operate,deliver, develop, and improve our Services.
We may also be required to share your personal data with various third parties such as companies specialising in IT and SMS services, financial institutions and/or enforcement or court authorities to comply with Anti-Money Laundering, Terrorist Financing and Transfer of Funds laws, prevent fraud, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others.
To help protect the privacy of your personal information, we maintain physical, technical and administrative safeguards. We preriodically update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your data. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal information as well, including never sharing your password with anyone.
To process your crypto or fiat payments on Paychant, we may need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, the number of transactions you have received and other verification information may be provided to users who you transact with on or via Paychant.
We will only retain your personal information for as long as it is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. For instance, for the purposes of our compliance with Anti-Money Laundering obligations, we will store your personal data for five years beginning on the date on which our business relationship has come to an end. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
In many tempCountries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. When technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller, subject to certain exceptions.
You have a right to correct (rectify) the record of your personal data maintained by Paychant if it is inaccurate. It is imperative that the personal data we hold about you is accurate and current all times. Otherwise this will impair our ability to provide you with the availability of our service. Please keep us informed if you personal data changes during our relationship with us. You may request that we erase that data or cease processing it, subject to certain exceptions.
You have a right to correct (rectify) the record of your personal data maintained by Paychant if it is inaccurate. It is imperative that the personal data we hold about you is accurate and current all times. Otherwise this will impair our ability to provide you with the availability of our service. Please keep us informed if you personal data changes during our relationship with us. You may request that we erase that data or cease processing it, subject to certain exceptions.
Reasonable access to your personal data will be provided at no cost upon request made to Paychant legal team, see email in the contect section below this page. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
Our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices, statements or policies.
We encourage our users to be aware when they are leaving our site and to read the privacy statements of each website that collects personal information.
Paychant is always improving, and ss our services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend it at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this site. We may email periodic reminders of our notices and terms and conditions and will email users of material changes thereto, but you should check our site frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this site.
By using Paychant’s website and services, you agree to the terms and conditions contained in this Privacy Policy and any other agreement we might have with you. If you do not agree to any of these terms and conditions, you should not use this site or any Paychant services.
If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or any feedback that you would like us to consider, please email us at [email protected].